Privacy Policy
Last updated: 29 October 2026
1. Introduction
The Teskey Brothers respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and disclose personal information when you visit our website, sign up to receive email updates, purchase tickets to our shows, interact with our social media channels or otherwise engage with The Teskey Brothers.
We aim to handle personal information responsibly and in accordance with applicable privacy and data protection laws, including the Australian Privacy Act 1988 and the Australian Privacy Principles, where applicable, and the European Union General Data Protection Regulation (GDPR), where applicable.
In this policy, references to "we", "us" and "our" mean The Trustee for The Teskey Brothers Unit Trust, the entity responsible for managing the band's activities and personal information.
2. Personal Information We Collect
Depending on how you interact with us, we may collect the following information:
Contact information: Your name, email address and, where relevant, telephone number or postal address.
Newsletter subscriptions: Your email address, subscription preferences, consent records and information about whether you open or interact with our emails.
Ticketing information: Information provided through ticketing platforms when you purchase tickets or register your interest in our shows. We may receive information such as your email address where you have explicitly consented to its disclosure for marketing purposes.
Website and digital information: Information about your interactions with our website, including technical information such as your IP address, browser type and pages visited, where collected through our website or related technologies.
Communications: Information you provide when contacting us, responding to a newsletter or participating in a promotion or campaign.
We do not intentionally collect sensitive personal information unless it is reasonably necessary and permitted by applicable law.
3. How We Collect Personal Information
We may collect personal information:
Directly from you when you subscribe to our newsletter or contact us.
Through our official website and mailing list registration forms.
Through ticketing platforms when you explicitly opt in to receive marketing communications from us and authorise the sharing of your email address.
Through authorised service providers that assist us with email marketing, website operations, fan communications and related services.
Through our social media channels and promotional activities, where you choose to provide information.
Where a ticketing platform offers an optional newsletter subscription at checkout, your ticket purchase will not, by itself, constitute consent to receive marketing emails from us.
4. How We Use Personal Information
We may use your personal information to:
Send newsletters and updates about The Teskey Brothers.
Announce new music, albums, singles, music videos and other releases.
Share tour announcements, concert dates, ticket presales and ticketing information.
Provide exclusive content, competitions, promotional opportunities and merchandise updates.
Manage newsletter subscriptions and respect your communication preferences.
Understand audience engagement and improve our communications and promotional activities.
Respond to enquiries and manage our relationship with fans.
Maintain the security and proper functioning of our digital services.
Meet legal obligations and protect our legitimate interests where permitted by law.
We will not use your personal information for unrelated marketing purposes without an appropriate legal basis.
5. Newsletter Consent and Marketing Communications
We will send promotional emails to you where you have subscribed, explicitly opted in or where another lawful basis for doing so applies.
Where you subscribe through a ticketing platform, such as Billetlugen, your email address may be shared with us only where you have explicitly opted in to receive marketing communications and the relevant sharing arrangements permit it.
We aim to use personal information obtained through these arrangements only for the purposes explained when your consent was obtained.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.
Withdrawing your consent will not affect the lawfulness of any processing carried out before you withdrew it.
We may retain limited information necessary to record your unsubscribe request and ensure that you do not receive further marketing communications.
6. Disclosure to Third Parties
We may disclose personal information to trusted third-party service providers that assist us in operating our business and communicating with fans.
These may include:
Ticketing platforms, which manage ticket sales and, where you consent, facilitate the sharing of your contact details with us.
Email marketing and customer relationship management platforms, which help us manage subscriptions, send newsletters and administer audience communications.
Website and technology providers, which support our website, digital services, security and analytics.
Professional advisers and authorities, where disclosure is necessary to obtain professional advice, comply with legal obligations or respond to lawful requests.
We seek to ensure that service providers handling personal information on our behalf are subject to appropriate confidentiality, security and data protection obligations.
We do not sell personal information to third parties.
7. International Transfers and Overseas Processing
The Teskey Brothers perform and engage with fans internationally. We may collect personal information from individuals in any country in which the band performs, promotes its activities or interacts with its audience.
Where you explicitly opt in to receive marketing communications, your email address and associated subscription and consent information may be added to our email marketing database, managed in Australia.
We use Openstage to manage our fan database and distribute email marketing communications. Openstage and its service providers may process or store personal information in countries outside Australia, including within the European Union and other jurisdictions where its infrastructure and service providers operate.
We may also use contact information from our marketing database, where permitted by applicable law and the permissions provided, to create or support targeted advertising campaigns through Meta platforms, including Facebook and Instagram. For this purpose, relevant contact information may be securely transferred to Meta to help match individuals with accounts on its platforms and create advertising audiences.
Meta processes this information under its own privacy policy and applicable terms. We do not control Meta's independent processing of information once it has been transferred to the platform.
We take reasonable steps to ensure that personal information is handled securely and that international transfers comply with applicable privacy and data protection laws. Where required, we will implement appropriate safeguards for international transfers.
You may unsubscribe from our marketing emails at any time. Where applicable, you may also exercise your rights regarding the use of your personal information for advertising by contacting us using the details provided in this Privacy Policy.
8. Data Storage and Security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Personal information may be stored electronically by us or by third-party service providers engaged to support our operations.
Access to personal information is limited to people and service providers who require it for legitimate business purposes.
Although we take reasonable precautions, no method of electronic storage or transmission can be guaranteed to be completely secure.
9. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including managing newsletter subscriptions, maintaining appropriate consent records, meeting legal obligations and resolving disputes.
When personal information is no longer required, we will take reasonable steps to delete it or de-identify it, subject to applicable legal requirements and legitimate record-keeping needs.
If you unsubscribe from our newsletter, we will stop sending you marketing emails and retain only the information reasonably necessary to maintain our suppression records and meet applicable obligations.
10. Your Privacy Rights
Depending on your location and the applicable law, you may have the right to:
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Withdraw consent to the use of your personal information for marketing.
Request deletion of personal information, where applicable.
Object to certain types of processing or request restrictions on processing.
Lodge a complaint with the relevant privacy regulator.
To exercise any applicable rights, please contact us using the details provided in Section 12.
We may need to verify your identity before responding to certain requests.
If you are located in the European Economic Area or the United Kingdom, additional rights may apply under the GDPR or UK GDPR, as applicable.
11. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, understand visitor interactions and improve our digital services.
Where required by law, we will seek consent before using non-essential cookies or similar tracking technologies.
You can manage cookies through your browser settings and, where available, our website's cookie preference tools.
12. Contact Us and Privacy Complaints
If you have questions about this Privacy Policy, wish to access or correct your personal information, want to withdraw your consent or have a privacy complaint, please contact:
The Teskey Brothers
Email: hello@theteskeybrothers.com
We will review and respond to privacy enquiries and complaints within a reasonable period and in accordance with applicable legal requirements.
If you are not satisfied with our response, you may be entitled to lodge a complaint with the relevant privacy regulator.
In Australia, this may include the Office of the Australian Information Commissioner (OAIC). In the European Economic Area, you may be able to contact the data protection supervisory authority in your country.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, service providers or legal obligations.
The latest version will be published on our website with its updated effective date.
We encourage you to review this policy periodically.
14. Further Information
For information about how we handle your personal information, or to exercise your privacy rights, please contact us using the details in Section 12.